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Officer, Specialist, Operations

3.00 to 4.00 Years   Mumbai City   22 Jul, 2019
DBS Asia Hub 2
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.Responsibilities

  • Capable of handling and managing the Trade finance products
  • Strengthen relations with the various stake holders and the client facing branches
  • Interacting with the relationship managers and products and internal teams to resolve all trade queries and issues promptly.
  • Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with teams performance to determine the success of the unit.
  • Understanding & highlighting the risks in the process, and work on process improvements
  • Handling various internal & external audits independently, and keeping the unit audit-ready at all points of time.
  • Ensure that the KPI s and KRI s are managed and maintained as per the group s expected standards.
  • Capable of managing project level deliverables and targets
Requirements
  • Should have strong knowledge of various Trade Products related to Documentary Letters of Credit, Standby Letters of Credit, Bank Guarantee, Bank-to-Bank Reimbursements, Fund Transfer, and Swifts
  • 3-4 years of Work Experience in handling the Trade Finance product.
  • Should have understanding of the underlying ICC publications - UCP600, ISBP, URR, URC and various AML & Sanctions policies.
  • Should have strong analytical & interpersonal skills
  • Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to trade transactions.
  • Excellent Client / Customer management skills, business orientation.
  • Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
  • C apability to identify areas of risk and ensure proper mitigates and controls are put in place.
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Keyskills :
lettersofcredittradefinancefundtransferexternalauditmanagementskillscustomermanagementcustomercomplaintstatementsofwksow

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