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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
to Online Design Consultant - Mumbai (ODC) at Livspace This website uses cookies to give you the best experience on our website. Online Design Consultant - Mumbai (ODC) An online design consultant is the linchpin of Livspace as you will be the first point of contact when a customer needs any design help or general information about Livspace offerings. We are looking for a fun and committed an individual who understands design and aesthetics to the core. Someone who understands the gravity of the role and says yes to all the following questions - Do you want to solve a problem Love talking for hours on end Prefer a phone that rings over a phone that sits Patience is your middle name If you just yelped out a booming yes, you must be the one! Job Type: Full-time Experience required: 1 - 2.5 years Qualification: Any Degree + Excellent verbal and written communication skills Work days: Rotational, 5 days a week Work shift: Rotational - 10 AM - 7 PM / 12 PM - 9 PM PS: Cab facility not available Key Requirements: Great written and verbal communication skills Good listener with active problem-solving skills Good interpersonal and analyzing skills Quick learner and open to learning new channels or processes Flexible with work timings/ schedule and availability. Knowledge of social media platforms E-commerce experience is a bonus Responsibilities: Answering calls, mails and chats to guide customers about Livspace design services and products for end to end home design projects Assisting customers while they shop online; guiding them on the best design, products for their homes. Working on design projects involving mainly products/ product sets. For example, furniture sets for rooms, living space, dining area, etc Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries Follow up to ensure that appropriate action has been taken on customer requests and complaints Escalate unresolved customer requests, pass on grievances to higher departments for further investigation and clarification Make reminder calls to clients, send follow-up emails and schedule appointments Livspace is Building the world s first end to end interior design platform out of India.We re India s top online home improvement and interiors destination for consumers and the world s first design automation platform for designers. Livspace is backed by some of the top investors in the world and we re one of India s most dynamic startup in the ecosystem with aims to dominate our space across the world. Our vision is to be the top technology inspired home improvement and design brand in the world and create one of the region s most respected companies. Thank you for applying. We will contact you .,
Keyskills :
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