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opay Client Manager Key Account SaaS

2.00 to 15.00 Years   Mumbai City   02 Sep, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

About Novopay:Novopay was created when Nandan Nilekani asked Srikanth Nadhamuni (Founder CTO Aadhaar) if he - Can Create a Bank for a billion people using one hundred people- . Vinod Khosla the legendary silicon-valley venture capitalist is our chief mentor and primary financier.Novopay Business Verticals:1) Novopay Retail - We have created one of the largest financial services network to distribute financial services using retail kirana shops over a mobile app2) Novopay Banking Solutions - Built a state-of-the-art Digital Banking Platform to power newage & progressive Banks/NBFCs/MFIs/Fintechs based on a cutting edge, cloud native, mobile first, AI powered systems.3) Novopay Lending - We are now launching a lending vertical, to lend to our retailers and SMEs.Novopay Retail is in over 130,000 retail outlets in 23 states, Our banking solution is serving over 4 million customers and supports over Rs 10,000cr in loans. We are a 350+ employees strong fintech that has been profitable for 2+ years.You would be responsible for:- Own an Account, Manage all the relationships across the hierarchy of the account, and drive it towards growth and profitability- Continuously prospect and open up new opportunities within the Account, work with all the internal stakeholders to lead the Sales effort- Lead the Product Solutioning, Negotiate on the deliverables and commercials, and close the sales- Engage with the key stakeholders to ensure smooth rollout of the solution, and on ongoing changes to the product- Front end all Customer queries and escalations, and resolve them to ensure Customer Satisfaction- Minimise Revenue Leakage for the products and services delivered as part of the engagement- Ensure receipt of timely payments from the ClientYour typical day at work:- Present the quarterly plan with OKRs to the Executive Team, focusing on how to achieve Revenue and Profitability targets - Take stock of the status of key project deliverables, and front end all senior level discussions with the Customer, on the project status- Spend adequate time with the Key stakeholders within the account, to understand their pain points, and identify possible product solutions- Work the Accounts hierarchy to build consensus and sell Novopays product and solution offerings- Stay on top of all the key events for all project deliverables, foresee issues, and work with both internal and external stakeholders, to ensure smooth operationsWhat we expect from you:- A leader who can set the right example for Sales, Tech, Product and Operations teams, and build a culture of innovation, and collaboration across the teams- 10 - 15 years of proven experience on being able to do Consultative Selling, and Account Management in the IT/ ITES domain- Prior experience in managing clients in the Banking and Financial services industry is highly preferable- You should be very analytical, and data driven- Have a big audacious dream in your heart :),

Keyskills :
project managementteam managementclient managementcustomer relationsdeliveryfront endretail outletsbanking solutionsfinancial servicesstatements of work sow

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