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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | PO / Call Center |
| Functional Area | Customer Service (Domestic)Customer Care Executive |
| EmploymentType | Full-time |
Greetings of the day!!Sino India Etail is proud to be associate with SheInAbout SheIn:From what started as a small group of passionate fashion loving individuals to a multinational team, SheIn has grown immensely to what it is today. The SheIn girl is fashion forward yet classy, effortlessly cool and unafraid to venture into different styles.SheIn now ships to over 80 countries worldwide. SheIn continues to thrive due in part to the companys values in controlling the excellence of in-house production. SheIn aims to provide the highest value trendy pieces while also being dedicated to quality, value and service.Position Offered: Customer Support ExecutiveEducation: 12th or GraduateExperience: 0-4 yearsJob Location: Andheri - EastCommunication: Fluent in EnglishSalary: Best In the IndustryCandidates Residence preferred- for Central line- till Ghatkopar & Western line OpenCapable of providing online communication, email or call service.Collect the consultation and complains of customers, timely feedback and solve problems.Logical thinking, familiar with site process and campaigns and quickly solve doubts of customers.Provide accurate, valid and complete information by using the right methods/toolsFollow communication procedures, guidelines and policiesHandle customer complaints provide appropriate solutions and alternatives within the time limits.Follow up to ensure resolution, Keep records of customer interactionsHave a high sense of responsibility and team-work spirit.No Lead Generation, No Revenue Generation Note: Please forward if you are not interestedKindly feel free to contact: 9136655447References of friends ,Colleagues will be highly appreciated.
Keyskills :
csecsacsrnboundcallsoutboundcallsinterpersonalskillscustomerservicecustomersupportsolvingcustomerqueriescustomerassociatecommunicationskillscustomercare