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Opening for Customer Support Executive VASAI

0.00 to 3.00 Years   Mumbai City   26 Feb, 2020
PARC Kalite Consultant
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 1.5 Lakh/Yr
IndustryIT - Software
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

  • Required Experience, Skills and QualificationsThe candidate should have 1 year of relevant experienceCandidate should have good conversational skills in English.HSC/Graduate in Any SpecializationCTC : 10k - 18kJob Description:Answer calls professionally to provide information about products and services, take/ obtain details of complaints.Keep records of customer interactions and transactions, complaints, and comments, as well as actions taken. Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers requests.Refer unresolved customer grievances or special requests to designated departments for further investigation.Handle both Outbound & inbound callsKnowledge of MS Excel/ Word / PowerPoint.
  • If interested in the profile and to take this forward, kindly send us yourupdated CVontejal.naidu@parckalite.comor call on the below mentioned number.Please revert with the below details:Total Exp:Current Company:Current Location:Current CTC:Expected CTC:Leadtimeto Join:Reason for ChangeIn case of any further clarifications, please feel free to call me on the below mentioned contact details.Thanks & RegardsTejal Naidu|Recruitment Consultant|PARCKalite Consultant||Mobile:+91 8104080887 /+919773245551|Email:tejal.naidu@parckalite.com|Visit us at :www.parckalite.comDelivering Quality

Keyskills :
customer supportcustomer care customer satisfactionoutbound troubleshootingsales customer relationsinbound calls

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