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Opening for E Commerce Executive (Graduate Fresher) In Lumina Datamatics Andheri

Fresher   Mumbai City   22 Mar, 2022
A2Tech Hiring For Luminac
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 1.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    !!Urgent | Opening for E Commerce Executive (Graduate Fresher) In Lumina Datamatics - Andheri!!Profile:- Customer ServiceQualification:- Any GraduateExperience:- Fresher (with Technical knowledge Preffred).Shift:- 5 Days workingShift:- Night Shift or Day shiftSalary:- upto 2.2 LPA for plain graduatesupto 2.35 LPA for B.E/B.TechExcellent CommunicationShould have eCommerce/Online shopping knowledgeWeek- off :Shipment Monitory and Client Service will have rotational week ofAbout E-commerce ExecutiveJob Roles And Responsibility.The eCommerce Executive role primarily involves Customer Relations and Catalog Management. This involves, handling incoming customer enquiries and managing the products on our website.The E-Commerce Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform. He/She conducts data analysis to generate data-driven market insights and manages relationships with business partners.As an e-Commerce Specialist, you will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plansClient Services:- The Client Services project entails interacting with customers regarding order-related inquiries and actions that need to be taken to either complete a sale or assist in completing a successful delivery, as well as resolving queries of the sellers listed, such as Application to Become a Seller, Item - Edit Listing, Item - Edit Status, Item - Request for Appraisal or Sell, Item - Request to Purchase, and soShipment Monitoring:- End-to-end process for monitoring all orders onOrder management tool, identifying orders that need escalation, rolling mailings to corresponding dealers, and updating follow-up dates in shipment monitoring tool are all part of the project Shipment Monitoring. It involves all activities needed to ship the product from seller to buyersBulk/ Item Upload:- Uploading of product catalogues to the clients inventory management application is part of this activity, candidates with a basic awareness of product categories and attributes would be preferred.Interested Candidate Can contact HR Komal @ hidden_mobile or mail ur cv at hidden_email

Keyskills :
customer servicefresher

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