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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 3.5 Lakh/Yr |
| Industry | PO / Call Center |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Position: Sr.CSE (Senior Customer Service Executive)Qualification: H.S.C + 6 months of any experience or moreHSC FreshersGraduate FresherGraduate with any experienceS.S.C with 3 years diploma is accepted which would be considered as an H.S.C however the candidate should have minimum 6 months of any experienceAge Criteria: 19 to 481. Voice process (Inbound & Outbound Process)2. Receive calls from customers to resolve their issues3. Reply to customers and address their concerns4. Communicate with the client via phone to discuss ongoing issues5. Handling customer queries and solving them effectively.6. Good career growth.7.Excellent communication skills - English (verbal/written).Internal team coordination over email/call.Basic knowledge of Excel.Handle the merchant escalations interactivelyPersonal Characteristics & Behaviour:Flexible to work in challenging work environment.Result OrientedSalary- 16k To 20k Take Home Fixed five thousand incentiveCommunication Skills should be Excellent to get hired in Leading BPOJob Location: MumbaiShift Timings: Females day shift males rotational shift 24/7.9 hours shiftWorking Days:5 days Cab facility available.Unlimited Incentive!!!!!To fix a slot of Interview Call Shehzeen@ 9167012202If profile is not suitable for you please pass on same to your friends & colleagues.Thanks n RegardsShehzeen9167012202
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