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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 3.0 Lakh/Yr |
| Industry | Hotel / Restaurant |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
Knowledge, Skills & Abilities:Excellent communication & influencing skillResult orientedFinancial awareness & understanding of P&LAbility to strategize & analyze reportsSales & marketing orientationPlanning & organizational skillsBuilding & developing high performance teamOperating system & internet skillsQualifications:Exposure:BHM graduate2 - 4 years of experience in handling multiple F&B units ,Hotel /HospitalityRetail or related industry exposure (KFC,MC Donald,Pizza Hut,Dominos/Pizza Corner/Any Hotels/Any Retail)Key Words: Steward/Captain/Store Manager/Store Incharge/Shift Manager/Assistant Store Incharge/Outlet Manager/Outlet incharge/Store Assistant)Duties & Responsibilities:Financial:Supervise an individual outlet.Maximize Caf sales performance and drive profits.Sales forecasting and apportioning targets across teams.Asset & Equipment maintenance.Assuring the Timely & Accurate indent is placed for the caf.Wastage control measures.Ensuring the compliance of the SOPs on cash & all the tenders.Timely forecast of the stock in order to ensure the smooth operation of the cafe.Learning & Development Management:Retention of manpower.Motivating the team to ensure the sales target in met.Briefing the team on a daily basis to ensure the team understands the importance SOPsEnsure the team is groomed to move to the next level.Grievance handling & solving issues.Ensure the Training Certification of team members.Process Indicators:Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers).Ensuring the Quality Audits done on day to day basis.Implementation of SOPs.Efficient utilization of the manpower by means of effective charting out the duty rooster.Integrity, cost controllable & Waste Management.Ensuring 90% score in the Management Visit Report.Customer orientation:Ensure all the Customer complaints are resolved.Analysis of Customer database complaints & drive the footfall in the cafes.Ensuring the MAST & SOPs is followed by the team in the caf to drive customer focus.Ensuring the Training norms are met.Ensuring 90% score in the Management Visit Report.
Keyskills :
managementcafe management cafestore management