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Operations Business Analysis & Reporting Manager Vice President

4.00 to 5.00 Years   Mumbai City   19 Jun, 2019
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / TaxSector / Business Research
EmploymentTypeFull-time

Job Description

The CFS Middle Office Department is responsible for ensuring all aspects of operations for clients are completed, transactions are processed on time, exceptions are resolved proactively; provide single point of contact team and subject matter expertise to the clients. Middle Office covers trade instruction capture, settlement; fail management, cash instruction capture, projections, overdrafts, asset servicing instruction capture, dividends, foreign exchange, collateral, derivatives lifecycle management and bank loans.Position Responsibilities

  • Process and validate trades, investigate and resolve trade-related breaks in accordance with the established work practices and procedures in CIC Trades
  • Working with various internal teams such as trade processing, pre-matching, settlements, cash processing, account opening and asset servicing to process transactions and resolve any exceptions on a timely manner.
  • Respond to and resolve client inquiries on a timely manner
  • Perform root cause analysis for their respective clients to increase STP and reduce client inquiries.
  • Establish and maintain relationships with operations & middle office contacts at clients.
  • Partner with client service teams to help change client behavior where required to remove manual processes.
  • Strong understanding of Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution
  • Ensure all day to day queries dealt with within required SLAs and escalate issues to the team leader.
  • Provide operations subject matter expertise and value added services to clients where required.
  • Maintain the highest individual and team standards for quality assurance as it relates to all investor or fund activity / changes;
  • Follow JPMorgans established processes and procedures; Look to modify / iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk
  • Identify and action priority items within appropriate timeframes; escalate issues as necessary; relentlessly resolve aged items
Qualifications
  • Bachelor s degree required (business discipline preferred)
  • Minimum 4-5 years in Financial Services industry, preferably in custody & fund services, markets or prime brokerage space
  • Extensive working knowledge of Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook
Core Abilities
  • Excellent prior custody & fund services, markets or prime brokerage operational experience
  • Ability to work closely with business partners and interact with all staff levels
  • Ability to be flexible, follow tight deadlines, organize and prioritize work
  • Experience of working on multi-stream programs
  • Strategic thinking coupled with practical execution
  • Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
  • Ability to manage through a changing business landscape
  • Candidate must have a control focused agenda, and a thorough understanding of program/project risk
  • Anticipate issues and aggressively drive initiatives to ensure results
  • Self-starter and ability to learn quickly
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Keyskills :
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