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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Operations Management / Process Analysis,Sales / BD |
| EmploymentType | Full-time |
Careers| Current Openings Job Description Operations Director (Openings In Mumbai) Position Overview: This position will be responsible for leading Savancys Mumbai operations. The operations director will be responsible for hiring the skills needed, setting up the needed infrastructure, leading the people, setting- up high performance foundation, delivering high- quality services to Savancys clients, and managing financials. The operations director will also be responsible for managing client relationships, drive revenue growth through repeat business, and ensure high client satisfaction. Duties and Responsibilities: The role includes: Complete ownership (setting up, execution, quality, and financial) of Mumbai operations Nurturing a culture of high standards and high- quality, cost- effective services, solutions, and delivery Determining and managing Key Performance Indicators (KPIs) success related to quality, on- time delivery, customer satisfaction, target revenue, and profitability Partnering with clients and managing client relationships Managing the day- to- day client operations Hiring right skills Leading people and grooming next- generation leaders Working with sales, account management, and solutions to help clients plan & execute work with the Mumbai operations teams Effective and high- utilization of people skills and infrastructure resources Planning for efficiently and effectively managing the work Delivering revenue growth through repeat business and high client satisfaction Partnering with subcontractors and managing the relationships Proactive reporting on status, health, and risks/ concerns related to operations & business Required Qualification and Skills Masters degree in Business or equivalent A technical or engineering degree would be an asset 15+ years of overall experience 10+ years of operations management and leadership experience with P&L; responsibility Experience in content or engineering industry would be an asset (not mandatory) Open- minded, forward- thinking and well- organized Strong customer service skills Strong leadership skills Strong interpersonal and communication skills Strong financial management skills Strong analytical and problem solving skills Strong follow- through skills, with the ability to drive processes and decisions to closure Strong analytical, problem- solving and negotiation skills Additional Notes The candidate should not have been refused entry in to any country The candidate should be open to travel (as needed) Contact Send all questions and responses to careers@savancy.com eLearning, Mobile Learning Big Data Analytics Master Data Management Business Intelligence Reporting Service & Maintenance Manuals SDKs and APIs Documentation Setup Posters, Quick Start Posters Web Application Development Mobile Application Development 2013 Savancy, Inc.,
Keyskills :
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