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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Manage a large sized mutli location delivery, with strong focus on meeting and exceeding the client KPIs.People Management - Ensure the teams are motivated and acutely focused on driving the right behaviours to meet the client goals. Also to ensure that employee churn is mimimizedFocus on key growth areas within the account, where by influcencing both revenue and profitability of the accountEnsure value add projects are deliveredEnsuring client KPIs are met and exceeded Ensuring account profitablity (both rev & margins) are met Ensuring client satisfaction (ACSAT ratings) targets are met Ensuring employee satisfaction (ESS) targets are met.,
Keyskills :
salesdeliverycustomer relationsmarketingmanagementclient satisfactionAutomotive SalesWarrantyDealer ManagementAutomotive AftermarketGross ProfitReynolds