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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | SBU Head / CEO / Director |
| EmploymentType | Full-time |
Responsible for Business Analysis and project management for multiple services within JPMC fund accouting business. e.g Fund accouting, Transfer Agent, Reconciliation, Financial Reporting, Static Data , Trades , COAC & Income.The role involves detailed analysis of business processes in order to identify tactical and strategic productivity opportunities, in order to make the process cost effective and efficient.Domain Expert for the teamAct as escalation point & ensure timely and appropariate escalation of actual/ potential delays and issues with the Supervisors and MgmtStrong leadership skills - Strong management skills to build a strong organization by hiring and retaining key talentSenior level stakeholder management to raise the service level deliverables and obtain greater scores in Customer satisfaction surveys.Strong inter-personal skills to work closely with Business transformation teams to identify, lead change and ensure executionDrive a culture of continuous improvement working closely with Technology partners to improve the execution, quality, efficiency & consistency of services across the global operations catering to multi geography clientsDrive a strong culture of Risk and control with the team and the businessEnsuring employee connect - coaching and mentoring of direct and indeirect reporteesExtensive experience in managing high end customers & institutional clients across multiple jurisdictions and geographies and establishing permanent and sustainable business relations with these strategic clients Experience as a Program lead for a large transformation initiative ideally with some banking or capital markets experience Proven ability to deal with complex and ambiguous situations and drive solutions Proven ability to understand broad business issues and their strategic implications Ability to keep pace with technical/ operational innovation with a strong understanding of customer needs and industry trends Proven ability to analyse and assess the business and financial impact of TOM changes Proven ability to analyse and assess the business and financial impact of TOM changes Able to share and receive information, transfer knowledge and expertise to / from team members MBA/Bachelors degree in Finance, Accounting or Economics , Technology, systems12-15 years of relevant industry experience within Banking/ Investment Banking Operations /TechnologyMinimum 8 years of experience in managing teams ,
Keyskills :
project managementcustomer relationsjavainvestment banking operationsstatic datalead changeservice level