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Operations Team Lead, Global Technology and Operations

5.00 to 7.00 Years   Mumbai City   18 Sep, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Role Overview

Global Wholesale Banking Operations is seeking to expand its services infrastructure in Asia. The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth of clients and client management groups. The New Accounts team provides significant operations support in boarding new clients and servicing existing clients by facilitating account opening and facilitating transaction authority through the physical and banks electronic platforms. The role is critical in facilitating the clients to use the banks products and services.

Key Responsibilities

  • Ensuring account opening and servicing in line with KYC AML guidance
  • Ensuring adherence to both internal and regulatory guidance with respect to these processes.
  • Direct supervision and approval of daily activities in the bank systems
  • Supporting audit requests and liaison with Compliance and other LOBs as per requirement (RBI Corporate Statutory Concurrent)
  • Handling escalations
  • Effectively support in processing transactions by administering transaction authority in the bank systems and electronic channels.
  • Direct interaction with clientscounterparts in other branches for resolution of queries and follow-up on documentary exceptions.
  • Contributing towards department efforts in the areas of constant process improvement, improving productivity etc.

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