Policies and Processes Analyst, Wealth Callback

Job Description

• Support the branch service by providing data on different activities required.
• Act as a link between Branch and Back end teams on different matters.
• Drive the Branches team to ensure zero pendency on various branch actionable - Archival, Open SR s , Audit revert, etc.
• Monthly Cash position MI i.e., limits, breaches, new limits to be set up and overall cash position management.
• Coordinating with branches to get different information as required at CO from time to time.
• Support the branches by providing information as and when required.
Driving different Projects
• Branch Cash Reconciliation project.
• Migration projects.
• Driving the teams for more usage of LINQ.
• Driving the teams for clearing E-learnings and CDD mandatory trainings.
• Proactively remind and follow up with branch teams on upcoming deadlines ensure zero pendency from branches.
• Prepare regular reports and MIS for presentation in different forums.
• Keep a track of all the deadlines for the items of Branch Governance Team.
• Keeping overall track of all the regulatory reporting and ensuring the same is completed within the given timelines.
• Supporting the Head Branch Services on different activities.
Reporting
• Branch service committee meeting Minutes of meeting.
• Branch Manual GST reconciliation and reporting.
• Branch Productivity matrix for Transaction and Service request.
• NRO / NRE transaction reporting on or before 4th of every month for previous month.
• RM Certification report for scorecard.
• Review of branch recharge volume.
• Monthly reporting of Open Items to Group Governance team.
• Various Branch Ops related submission for Risk Forum.
Reconciliation
• Managing / tracking responses for un-mapped combinations received from Confirmations, IN for CPBB.
• Managing / tracking responses for pending Balance substantiation / confirmations for CPBB.
• FCS related queries pertinent to CPBB patch.
• Preparing, tracking responses for FORTAM / RC-BORF - CORC and other allied finance forums.
• Regular review of open items and escalation to stakeholders for resolution.
• Long-aged entries responses to GRU team.
• Suspense Account Reconciliation.
• Nostro reconciliation responses.
Any other work that may be allotted as per the requirement of the organizationStrategy
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes
Risk Management
• Abide by appropriate frameworks to guarantee that business is carried out within the Group s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
• Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).
• Abide by the Group s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Ensure that Risk Management matters that are brought to the job holder s attention are subject to direct remedial action and / or ensure adequate reporting to the relevant superiors and / or Risk Committees.
• Do what is right in order to avoid reputational risks and operational losses
Governance
• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation.
• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
  • Anti-Money Laundering (AML) and all applicable money laundering prevention procedures
  • Maintain Documentary standards
  • Data Confidentiality
  • Cross-Border Policy
  • Sanctions
  • Environmental and Social Risk Management (ESRM)
  • Anti-Bribery and Corruption (ABC)
  • Embed the Group s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
  • Engage with all audit report findings and ensure feedback is acted upon
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Business to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.*
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• CPBB and Wealth team
Our Ideal Candidate
• Should have 2 - 3 years of experience in Service.
• Hands on working Knowledge in MS Excel and MS Word
• Good knowledge on banking business
• Managing and motivating the team
• Stakeholders management
Role Specific Technical Competencies
• MS Word
• MS Excel
• Bank internal Systems like eBBS, ICM
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Keyskills :
human skillscode of conductlife insurancefinancial marketskeeping things simplerisk managementaudit report