Post for ___ Business Analyst

Job Description

CaptionsDisabled Transcript DisabledCaptionsGo back to previous menuDisabled Portugu sPT DeutscheDE EnglishEN Espa olES Fran aisFR ItalianoIT NederlandsNL RU ZH SwedishSVPausePlay% buffered 00:0000:00UnmuteMuteSettingsExit fullscreenEnter fullscreenTranscriptMy team at Beckman Coulter is responsible for PROService, which is our remote diagnostics system, which is used by our call center and service engineers to help customers resolve issues with their instruments. During the pandemic, this has become a necessity since our FSEs are not able to visit all sites immediately and this has actually helped them a lot in resolving customer issues and keeping the labs up and running, which of course the customers appreciate since their testing volumes have gone up. So this is how my team has been pitching in and its actually been very relevant during the COVID situation over the last eight months.Video length: 47 seconds 0:47We asked Santosh:QHow does the work of Associates across your department/function impact customers Employee Q&AJOB DESCRIPTIONThe Sales Operations Staff Sales Analyst As part of the Sales Operations team, you will be responsible for developing and maintaining sales analytics reporting, forecasts, and dashboards to provide actionable insights that support decision-making for the sales and leadership teams. Working directly with sales leaders and sales operations colleagues, you will develop and manage projects, monitor sales trends, analyze sales data, problem solve, provide SFDC administration support, develop tools and improve system efficiencies within the Sales Operations department. We are looking for a data driven and metrics-oriented individual with a passion for problem solving, driving key objectives for the business and turning data-driven insights into actions. You will be curious by nature, excited about collaborating daily with a highly skilled cross-functional team to develop analysis and reporting capabilities, and to find challenging, meaningful opportunities for business process improvements. Responsibilities:Analytical projects: Work closely with stakeholders to turn business problems into analytical projects--perform analytical deep-dives to identify problems, opportunities and actions required; provide ad-hoc reporting as needed to aid in problem solving, trend- and predictive-analysis Support data mining and analysis for ad-hoc projects by developing or leveraging existing dashboards and data visualization concepts Support the design and maintenance of data and business intelligence applications and platforms that are internally created by through integration of various reporting components from multiple data sources and that transform large, complex data into meaningful insights that sales leadership can use to make informed business decisions Identify opportunities to develop forecasts, predictive and statistical models, segmentation schemes, and data-driven analyses Performance reporting and analytics: Build visual analytic capability (repeatable processes and reporting packages) and tools for the sales organization, enabling data-driven decision making Work with large and complex data management software (Excel, Power BI, SQL Server) and databases to develop and maintain standardized operational reports and dashboards to monitor overall region / territory health, data integrity, and other key objectives and KPIs Working with sales ops colleagues, improve reporting efficiency and accuracy through the automation and optimization of reporting processes and data sources Provide advice and training on the most efficient and effective tools to help stakeholders manage, analyze, and gain insight from their data Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary Work closely with internal stakeholders and/or third party software vendors to deliver & maintenance of tools / software projectsProject development and implementation: Collaborate with sales leaders and global sales ops colleagues to identify new or enhanced functionality, processes, or technology Proactively identify project needs, develop project plans and manage project / plans through completion Lead the development, improvement and implementation of key sales operations processes and systemsRequirements Bachelor s degree in a relevant field (business, finance, computer science, or comparable analytical / data-focused field) Minimum 5 years relevant experience, preferably in a life sciences, diagnostics, biotechnology or pharmaceutical organization Experience with business intelligence and reporting tools (such as SQL Server, Power BI, Tableau) Excellent analytical skills with the ability to manage large quantities of data and must be comfortable with CRM and other sales efficiency technologies Strong troubleshooting and problem-solving skills Proven creative and critical thinking aptitude and ability to build sales, financial, or compensation models/scenarios Demonstrated commitment to continuous process improvement Proven ability to work in a cross-functional team, with international experience being positive Conscientious of the sensitive nature of information with an excellent attention to detail in reporting and analysis Demonstrated strategic planning and analytical skills to produce reports and presentations with complete and coherent analysis and sound recommendations Process oriented with focus on sustainment with strong influencing skills and experience in getting things done through others Proficient ability to handle multiple deadlines simultaneously and prioritization and delegation of tasks Strong written and verbal communication skills with the ability to communicate across multiple functions and levels Builds followership and teamwork and an environment in which organizations and teams collaborate across boundaries to drive business resultsWhen you join us, you ll also be joining Danaher s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you ve ever wondered what s within you, there s no better time to find out.,

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danaher business systembusiness requirementscustomer relationsdocumentationrequirements