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Posted for__ GICB Level 2 Applications Support

2.00 to 5.00 Years   Mumbai City   16 Aug, 2022
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    Working in Application Support means youll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. Youll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, youll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, youll have the opportunity to develop professionally and to grow your career in any direction you choose.This role requires a wide variety of strengths and capabilities, including:
    • BS/BA degree or equivalent experience
    • Basic knowledge of application development
    • Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
    • Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
    • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
    Responsibilities:
    • Partner with development team on setting up application infrastructure and ongoing deployment
    • Provide 24/7 application support and monitoring
    • Application incident management and co-ordinate with relevant teams for RCA
    • Focus on area for automation to reduce manual task.
    • Assist development team in resolving issues raised by end users.
    • Weekend support on rotation and early shift hours, 7 AM IST
    Core Skills:
    • Proficient with Unix/Linux, Windows environment, and its internal working.
    • Exposure to end to end application setup including administration of web server, application server, setting up load balancer, connection with database, storage (SAN/NAS)
    • Good knowledge of relational databases like Oracle, MS SQL, Sybase.
    • Exposure and understanding of cloud environment. Setting and running applications from cloud setup.
    • Understanding and experience of setting up SR/DR infrastructure for applications.
    • Experienced with application monitoring, and setting up relevant alerts.
    • Incident management and following up on good quality RCA
    • Exposure to scheduling tools like Autosys, ControlM
    • Exposure to ticket tracking tools and understanding of SLA
    • Be able to do basic scripts with shell script/python/PowerShell
    • Should have good analytical and problem solving skills.
    • Attention to details and be able to prioritize tasks based on criticality
    • Self-starter and ability to work with minimal supervision.
    Optional skill:
    • Candidates with exposure to Documentum or SharePoint with understanding of its architecture and administration will be preferred.
    ,

Keyskills :
ms sqlweb serverfollowing upproblem solvingthinking skillsdaily operationsresolving issuesscheduling toolscoding languagescritical thinkingapplication server

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