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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
It s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world s largest global provider dedicated to financial technology solutions!What you will be doingMaintains scheduling system and new/improved work procedures for processing environment. Monitors applications, systems and hardware in a processing environment for abnormal processing conditions. Researches and resolves user problems as well as issues and problems with software systems, operations processing and assigned processing environments.What you bring:Makes effective use of tools and resources, such as DDF, BBI, Control, TSO/ISPF, OMEGAMON, Netstat, Connex, Netview, PCS, MICALL, etc. to solve the problem. Makes effective use of tools and resources, such as ITO Message Browser, TSO/ISPF, Whats UP Gold, Glance Plus, Voiceplan, ECS/Control, Networker, ADSM, pcANYWHERE, ACSLS, etc. to solve open systems production or system problems. Utilizes manuals, write-ups and other tools as an aid in solving problems. Contacts others who are experienced in the area for problem solution ideas. Contributes to the body of knowledge by adding solutions and other information that would be useful to others. Follows escalation procedures when appropriate to resolve processing problems and user problems in a timely manner and meet service levels and other standards for the job. Coordinates testing of applications, systems, processes and procedures, hardware and/or software changes. Analyzes and implements changes or additions to software systems and operations procedures. Trains internal customers (employees) on changes, new systems or new procedures. May identify new tools, technology or processes that improve overall processing environment or processing efficiency. Assists in defining external and internal customer problems and needs. Discusses expectations with customers. May explain solutions directly to customers where appropriate. Maintains operations support disaster recovery/business continuity plans for assigned processing environments. Coordinates and conducts disaster recovery testing as required, documents test results and documents modifications required for future testing. Typically supports production environments but may support only non-production environments.What we offer you
Keyskills :
activedirectory routers accounts commissioning creativesolutionsaccountingsoftware opensystems servicelevels onlineprivacy disasterrecovery developmenttools financialservices careerdevelopment isco