hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Project Manager

5.00 to 8.00 Years   Mumbai City   07 Mar, 2023
ACMA COMPUTERS LTD
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.5 - 6 Lakh/Yr
IndustryIT - Hardware / Networking
Functional AreaSite Engineering / Project Management
EmploymentTypeFull-time

Job Description

    JD for Project Manager| Acma Computers Ltd.About Acma:Acma computers Ltd. is a leading IT service Provider in India, developing and implementing Solutions & Services for customers of diverse sectors & sizes. We have been in the forefront of the IT revolution using our rich experience of 28 years. We provide, end-to-end services ranging from consulting businesses to designing, implementing, operating, and maintaining their systems. We assist customers with their digital transformation needs and work with them in creating new value by delivering unique services.The Program Manager (PM) in Service Desk should be responsible for overall service delivery and he /she would be a single point of contact for any issues faand will constantly to bring out the acceptable resolutions. This is applicable to all the location and shall be centrally managed by the PM deployed at Thane The service covers: 1. Escalation Management 2. Ensure committed service deliverable as per SLA and KPI 3. Shall co-ordinate and bring to expected result for the activities as below: i. Specific Events (Seminars, Flag-off etc) ii. Parallel in-course activities like roll-out of upgrade projects 4. Ensure required change management process is followed 6. The Managing Business Resilience (MBR) through engagement review meetings shall be done of monthly basis 7. Planning of Roaster and maintain & Monitor the FMS Continuity Plan for all the locations8. To define the roadmap for the enhancement of the IT Client Services 9. Engagement review meeting once every month on Facility Management Services and taking the required precautions / measurements 10. To liaise with the AMC/ OEM vendors to resolve the perennial issues, expedite the resolution and minimize the delays. 11. Ensure valid Software list with version control and installation process work flows 12. Developing a Knowledge Base for problem resolution. 13. Handover of activities from Engineer to Engineer shall be swift and responsibly done taking extreme surety of the data backup 14. Shall Monitor, Control and Maintain all the Terms and conditions mentioned in this Document 15. Ensure Physical Verification Asset 16. Maintain coherence and harmony and health working & motivated environment at all the locations and resolve the manpower grievances. 17. Ensure proper action to protect Assets/ spares etc from damages and theft 18. All Report generations Manage and administer servers and systems to ensure system integrity Oversee the evaluation of system performance and recommend improvements Coordinate the troubleshooting and the support calls with external providers Manage the preparation of technical and functional documentations for required systems Coordinate the completion of Standard Operating Procedures for relevant servers and systems Perform root cause analysis of complex server system problems and provide corrective action Proactively monitor backups and server logs Work through alerts raised by alert software for proactive fixing Work with a change control policy on any changes Compile monthly reports for the IT Manager Execute duties in accordance with ITIL framework guideline Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested. Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plan Make recommendations to the IT Manager for improving systems and processes

Keyskills :
project managementsla managementitilmbrkpi

APPLY NOW

Project Manager Related Jobs

© 2019 Hireejobs All Rights Reserved