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Quality Process Excellence(QPE) Senior Manager/Manager

10.00 to 15.00 Years   Mumbai City   22 Dec, 2022
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 16 - 24 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    To APPLY for this position click on the link and Directly shortlists for the interviewhttps://www.myglit.com/lateral/cref/2cd73f5fbePosition:- Quality Process Excellence(QPE)For Mumbai - Senior Manager from (Customer support )No relocationFor Nagpur - Senior Manager/ Manager ( HRO)Relocation is allowed10 to 18 years of experience requiredNeed minimum 1 year of experience as M/SM on papers for the respective roles.Mandatory: Graduate in any stream, Six Sigma Black Belt from a reputed institute/ companyDesirable: Lean Six Sigma Green Belt and Black Belt CertifiedExperience:1-3 Years in a Six Sigma Black Belt roleTechnical Competencies: (Job related)Good knowledge on Project Management (DMAIC, DMADV),Good knowledge of MS Office, PPT and Excel SheetDescent knowledge of statistical tools like Minitab, JMP, SPSSSoft Skills: (Job related)Professional etiquetteGood Communication skillsGood interpersonal skillsKey pointsLean Six Sigma Green or Black Belt trained or certifiedShould have knowledge about the six sigma projectsLooking for domain specific Customer support/HROShould have done projects for process improvementProcess/ Business ExcellenceTeam Handling

Keyskills :
process excellenceinternational call centercustomer servicebpo

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