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Receptionist & Telephone Operator

0.00 to 1.00 Years   Mumbai City   04 Nov, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 1.5 Lakh/Yr
IndustryRecruitment Services
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

Name :Reporting : MDDesignation : ReceptionistRole : Front Office/ReceptionistRESPONSIBILITIES INCLUDE:-

  • Daily attendance reporting to Supriya&Umera.
  • Maintain good condition of EPABX system.
  • Make entry and corrections when required in EPABX system.
  • Receiving incoming and outgoing call details and transferring calls to concern person.
  • Receiving incoming courier and details updating on register.
  • Operating emails and kept tracking on same.
  • Giving reminder to sajid sir for pending emails.
  • Handling office requirement like stationery, pamphlet printing, chair repairing, etc.
  • Tracking courier online for know about the documents status and reporting to concern person.
  • Handling petty cash and daily updating on sheet.
  • Sometime calling to candidates for HR Recruitment for our office and taking follow up for Joining date.
  • Doing Domestic Marketing by email or phone call and reporting to concern person.
  • Doing International marketing through email.
  • Coordinating with candidates those looking for job.
  • Maintaining international outgoing call and reporting to Md through email.
  • if there any damage arranging persons for repairing.
  • Sending daily report to MD by mail.
  • Observe cleanliness in office premises including kitchen and toilet areas.
  • Handle all calls, walked in candidates as well as client and other visitors.
  • See for arrangements to welcome the important guests.
  • Maintain attendance register on regular basis & keep a record of the same.
  • Prepare attendance report daily.
  • Keep record of absent employees on daily basis.
  • Register all inbound and outbound couriers in courier register and in Excel Sheet.
  • Handle & monitor voice messages.
  • Work in coordination with all staff and convey all voice messages to concerned person.
  • Arrange food for management personnel.
  • Arrange for beverages and snacks for employees when asked by management.
  • Fix appointments with a particular person as per Management instructions.
  • Every Sunday one of the operators have to come to attend the calls.
  • If staff is working on Sunday, then have to be present & arrange food for them as per Management instructions.
  • Work for smooth functioning of In house recruitment.
  • Work in coordination with HR team to ensure decorum.
  • Coordinate with HR team to maintain their requirements updated.
  • Update contact details of in house employees in excel and mobile when ever needed.
  • Give instructions to peon about the things which has to be sent at home.
  • Coordinate to make daily requirements available for peons from concerned persons.
  • Scanning documents.
  • Updating requirement list for stationary and get things ordered.
  • Ensure healthy work environment and keep coordination between peons and other employees.
  • Attain to voice messages of vendors and convey them to concerned persons.
  • Coordinate with Head office while sending or calling peon or for document movement as per management instructions.
  • Update extension numbers, Email Ids & Name for it, if any employee leaves or joins the organization.
  • Send & receive fax, and give it to management.
  • Check emails & forward them to concerned person.
  • Check emails and update the ERP Hirecraft.
  • Daily prepare report on ISD calls.
  • Source companies for marketing purpose.
  • Get companies scrutinized by seniors and send marketing e-mails to the selected companies.
  • Scan all business cards and maintain record in software.
  • Maintain the important contacts in Excel format.
  • Before leaving from office, check all the switches & doors are properly closed.
  • Maintain a proper register details of the interview candidates & clients as the same on the Excel.
  • Any other work as per as management instructions.

Keyskills :
epabx email elephoneoperating couriermanagement

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