Regional Account Director

Job Description

Regional Account DirectorCorporate Solutions What this job involves:Putting clients first alwaysClient satisfaction is second nature to us, that s why you ll make sure that we build and maintain strong strategic relationships with our stakeholders. You ll be the single point of contact for our regional service delivery. As such, you must develop deep understanding of the clients key business drivers influencing their decision making process and how such decisions relate to their requirements for our services. You ll also see to it that our clients outsourcing needs and our own objectives for the account are perfectly in sync. Devising win-win solutions for all partiesYou ll be a steward to our clients, looking after their financial interests by developing property budgets and forecasts based on their finance calendar. You ll play a pivotal role in helping our clients achieve their financial goals be they revenue, expenses, debtor or growth targets. As you tend to our clients best interests, so should you represent ours by being on the lookout for opportunities to cross-sell our other services. Collecting fees from clients and tracking outstanding payments also fall on your shoulders.Staying at the forefront of operational excellenceYou ll be the main visionary and strategist for our regional plans. As such, you must understand the clients business needs inside and out. You ll be the go-to person for the overall operations taking charge of all the resources including technology, manpower and standard operating procedures needed to run the operations smoothly and seamlessly.Driving team successApart from the technical aspects of the role, you ll also create a culture of collaboration, positive learning and teamwork. You ll identify your team s strengths and improvement areas, leading them to excellence through coaching, feedback and recognition. You ll be the heart of the team, resolving conflicts among members and ensuring that respect for individual differences always prevails. Most important, you ll lay the groundwork for the future, ensuring we have the next generation ready to move up (or across) and fill roles at the company.Becoming a trustworthy authorityDo you have what it takes to be a governance champion If so, you are perfect for this role! Particularly, you must ensure all parties uphold their duties stated in the contract. Youre also the one managing the governance process for the account. As such, you ll rally the team toward achieving the agreed key performance indicators, service levels and other compliance measures. How to roll out change control process effectively is also another challenge you need to take on.Sound like you To apply you need to be:We uphold excellence in everything we do and we re always on the lookout for people who share our values. To fit this role, you should be a:Seasoned expertYou have at least eight years experience in facilities account management under your belt. Likewise, you are a pro at handling complex account structures and client sensitivities. You are also an ace on the technical and financial know-how of running a service delivery team.Critical thinkerDoes problem solving come naturally to you In this role, you will need to come up with strategies in applying holistic approaches and long-term solutions for complex problems. You ll also need excellent organisational skills to prioritise work and meet tight deadlines.Compassionate leaderTeamwork is a vital aspect of our brand, and we ll expect you to value this as well. You ll be the team s anchor in difficult days and their proud leader in times of success. Most important, you ll lead by example, and promote open, constructive and collaborative relationships at all levels.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at Accommodation.Requesam.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.,

Keyskills :
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