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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Our client is one of the leading telecommunication service providers in the world which is based in Mumbai (Maharashtra) and deals in enterprise business. It offers wide range of services and solutions in various sectors which include Network and Connectivity, Cloud, Media, Security, Mobility and Voice. Graduate/ Post graduate with relevant experience Experience: Minimum 8-10 years industry experience with strong knowledge of functional domain Job responsibilities: To Lead CTP collections for the region & ensure KPI delivery for the region / Cluster. Position involves following areas of responsibility- Responsible for CTP Collections for the region Implement & execute Collection processes to ensure KPI delivery To ensure all performance matrices as defined are met by the CTP- Meet Due date Collection targets Cash Collection within 30 days of Bill Cycle % RTBD to billing as per target Responsible for the Bad debts flow for all products allocated Implement Regional initiatives for Collections efficiency & Bad debts flow reduction Front end and review the business partner performance Regular review the unpaid cases & ensure timely dispute resolution Ensure all escalations pertaining to CTP is resolved and ensure corrective action is done where required Managing Partner teams for effective performance management Responsible for maintaining & controlling Cost of Collections as per AoP Technical skills: Proficient in MS Office utilities Knowledge of telecom industry for automation initiatives Result Oriented, Self Driven, Analytical, Strong Interpersonal, Presentation, Communication skills Knowledge about documentation policy, provisioning systems (EPOS, Metasolv), activation process ,
Keyskills :
msoffice frontend cashcollection serviceproviders disputeresolution communicationskills it kpi aop ctp cash cloud deals offers security business matrices utilities ectiveaction perf mancemanagement