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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Remote Desktop Support-6 to 9 yrs-MumbaiExclusive Diversity F2f ineterview for female Porfessionals on Sep 14;plz contact:Debanjali.choudhury@capgemini.comPrimary Skill: Remote desktop support (relevant exp) with level 1/2 support + service request/service delivery/ticketing/remedy/itil Must have excellent communication skills;bpo/international exposure prefferedl1/l2 Remote Desktop SupportCompetencies Required Desktop Engineer with experience in Installing, Troubleshooting Win OS issues.Deep understanding of Registry; Creation and implementation of GPO Experience in creating print queues and troubleshooting will be an added advantage. Understanding of scripting/troubleshooting issues related to it. Workstation performance issues troubleshooting Experience in Microsoft Office 2007/Experience in Microsoft Internet Explorer 8 Good in terms of logical approach towards troubleshooting issues related to MS Office applications/other applications. Experience Profile Must have experience in End user support, infrastructure and service request managementGood to have knowledge in ITIL frameworkShould work independently/Should be proactive to identify the problem and work for solutionshould be ok for 24*7 shift whenever required (rotational)there would be additional shift allowance/transport facilitiesWilling to work in shifts,
Keyskills :
msoffice remotedesktop microsoftoffice logicalapproach er ndusersupp usersupp desktopsupp internetexpl