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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Hardware / Telecom Equipment DesignTechnical Support / Helpdesk |
EmploymentType | Full-time |
Remote Desktop Support / Service Desk / EUS Analyst - Lauren reCAPTCHA challenge Remote Desktop Support / Service Desk / EUS Analyst Job Description Excellent communication skills and telephonic etiquettes Excellent organizational skills Incident Management experience-Managing incidents including business expectations and communication Good written and verbal communication. Operating System (Windows 7 / Windows 10) Hardware diagnostics and support leveraging OEM vendor support. Basic Application Troubleshooting Basic User & Security Group Active Directory administration Strong knowledge of Microsoft based operating systems with emphasis on (Windows 7 / Windows 10). Experience with using and troubleshooting Outlook 2010 within a network environment (permissions, calendar sharing, and delegation) An ITIL qualification is preferable]Experience 3+ Years Location,
Keyskills :
servicedeskremotedesktopoperatingsystemsincidentmanagementcommunicationskillshardwarediagnosticsoemitilbasicctivedirectyadministrationremotedesktopsuppdesktopsuppactivedirectvend