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Sales & Account Manager - IT

5.00 to 8.00 Years   Mumbai City   26 Jan, 2023
Lineup
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Responsibilities : - Lead the business relationship between organization and the client- Drive collaborative one voice engagements to solve client business issues.- Penetration of senior decision makers across clients functional teams- Contributes to Strategic Account Planning process and vision for client- Work with client business partner to set organizations go to market strategy for the client locally- Pro-actively resolve client issues by engaging other support groups as needed.- Hires, leads and provides managerial & technical expertise to cross functional team including 3rd party vendors to ensure performance goals are met for all in scope services across all towers: identifying & analyzing gaps to develop & implement corrective actions plans.- Responsible for overall local revenue targets including renewal and fulfillment of locally contracted revenue- Identify revenue growth opportunities and coordinate business development effort, on local level- Manages local contract negotiation process with client(s) to ensure profitable outcomes- Principle contact for operational & tactical issues representing delivery of all services (all functions) to the customer: manages customer expectations by developing performance metrics & reporting, escalation management & communication plan.- Identifies incremental revenue opportunities and supports pursuit activities.- Assures compliance with the company and customers HR, PR, legal, financial, ethics and government related policies, strategies, and processes.Requirements : Purpose : - To create and grow long term client engagement/relationships across multiple functions within the client organization in the country/sub-region- Understand client strategic business priorities and align organization assets to deliver against them through consultative selling - at a local country level, relating to (and from) regional and global strategy- Drive actionable recommendations that are aligned to client business issues- Engage with the regional client business partners (RCBP) to advocate the voice of the client to drive value delivery and share best practices within Organization- Develops and nurtures senior mgmt relationships with the customer.- Owns customer operational relationship: develops & nurtures to excellent customer satisfaction,

Keyskills :
contract negotiationcorrective actionsconsultative sellingperformance metricsbusiness developmentsupport groupsstrategic accountaccount planning

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