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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | ERP / CRMGeneral / Other Software |
| EmploymentType | Full-time |
Looking for SAP SD consultant who can work independently in challenging environment Experience for handling Support related Tickets for OTC Experience in handling change requests Comprehensive Knowledge of SAP SD Module Expert in documents preparation example Solution design Functional specification etc Interact with users and VIP customers via email phone Provide Operational Excellence in the SAP SD area Work with Technical team to assess operational and quality related issues identify gaps and manage closure of gaps including effective Error Trend Analysis and Problem Management Proposal for OTC redesign for performance improvement as appropriate OTC ticket analysis identifying areas of improvements in processes or functionality or operating procedures from client or support standpoint Ensure SAP best practices are adhered to while operating Provide capability to perform incident and problem management resolution activities as appropriate in exceptional circumstances by creating problem records proactively and own the problem record till resolution in conjunction with problem manager Ticket Handling Tools Preferably Remedy Knowledge of Esker is preferable but not mandatory Experience for handling Support related Tickets for OTC Experience in handling change requests Comprehensive Knowledge of SAP SD Module Expert in documents preparation example Solution design Functional specification etc Interact with users and VIP customers via email phone Provide Operational Excellence in the SAP SD area Work with Technical team to assess operational and quality related issues identify gaps and manage closure of gaps including effective Error Trend Analysis and Problem Management Proposal for OTC redesign for performance improvement as appropriate OTC ticket analysis identifying areas of improvements in processes or functionality or operating procedures from client or support standpoint Ensure SAP best practices are adhered to while operating Provide capability to perform incident and problem management resolution activities as appropriate in exceptional circumstances by creating problem records proactively and own the problem record till resolution in conjunction with problem manager Ticket Handling Tools Preferably Remedy Knowledge of Esker is preferable but not mandatory Desired skills and Experience Around 5 to 6 years of experience in SAP SD modules Technical Skills Strong work experience in handling Support Tickets Should have hands on experience on and strong knowledge in SAP SD Extended classic scenarios configuration management Master data Maintenance customer and material replication sales order and invoice processing intercompany and credit management error Diagnosis Workflows and approvals Smartform analysis and enhancements SO PO Credit note invoice Should have Technical experience related to customer master data LSMW Should have client interaction excellent communication skills both verbal and written and be able to explain in business lingo or common man language Team player Should have hands on experience SAP SD with Knowledge of SO CN Intercompany processing POSODeliveryInvoicing output smart forms Soft Skills and Others Very Good communication skills English Both Verbal and written Willing to work in Mumbai location and UK Shift ie 0100 PM to 1030 PM Added advantage Worked in SAP SD Implementation Projects knows how to create scripts and use LSMW Knowledge of Esker Workflows XIPI,
Keyskills :
ap sd master data problem management sd module trend analysis customer master credit management change requests soft skills sales order solution design technical skills