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Scientia Syllabus Technical Consultant -MNc - Mumbai

5.00 to 10.00 Years   Mumbai City   16 Feb, 2023
PES HR Services
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

    We have immediate opening for Scientia Syllabus Technical ConsultantExp : 5 + YearsJOB DESCRIPTIONSenior Software Engineer Experience: 5 plus years of experience All remote deliveryRequirement for a technical resource who have previously worked on application - .Essential Skill: Oracle SQL, Oracle PLSQL, Scientia Syllabus, timetabling.Description Any candidate should know Banner, Kinetic Software as well as Syllabus. Must have
    • Need to know the Scientia Enterprise Suite of software
    • Skill Set - Oracle - SQL/PLSQL. Oracle Forms.
    • Responsible to work under Timetabling & Scheduling module and will be handing technical support related activities.
    • He/she will be dealing with any support tickets that relate Scientias Syllabus+ timetabling solution. If he/she also have experience of other, HE related software then that would be good.
    • Understand and resolve user queries over MS Teams, Zoom, etc.
    • Prioritising the requests with users to meet the defined SLAs.
    • Documenting ticket resolutions and responses for client as well as internal teams.
    • Experience working with UK customers will be an added advantage.
    • He/she will be working standalone along with a senior manager as customer dont have much support from Scientia (the supplier).
    • Proficient in English speaking and good communication skills to manage face to face Interaction with users and stakeholders.
    • Nice to have experience in Ellucians Banner product.
    If interested kindly revert with following details on :Total Experience: Relevant Experience : CCTC: Notice Period: Reason For Change: Current Location: DOB: Thanks & Regards, Pranjali IT Recruiter-TL

Keyskills :
oracle sqltimetablingoracle plsqlkinetic softwarebannersyllabus

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