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Senior Manager, Headcount Controls & Efficiency Management

5.00 to 10.00 Years   Mumbai City   14 Mar, 2022
Standard Chartered Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Job Purpose : The is a critically important role, enabling all functions to work most effectively with internal and external stakeholders and fulfil commitments to the Head of Right Shoring Enablement and Work Force Enablement in GBS. This is a highly strategic and facilitative role that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. The role requires a highly resourceful individual with strong emotional intelligence, self-motivation, and strong analytical skills.The Role Responsibilities This senior-level individual contributor full-time position encompasses four primary accountabilities:
    • Headcount controls, Efficiency Target Reporting and MI
      • Develop, maintain and change the rules in the headcount approval tool and Efficiency management tool
      • Monitor and manage the approval matrix and other admin related activities
      • Define and constantly monitor all the in built controls in the system
      • Close interaction with stakeholders to ensure smooth functioning of workflow and timely resolution of issues.
      • Enable smooth reporting and functionalities to users
      • Help develop a robust MI periodic / adhoc as per stakeholder needs as well as self initiated ones.
      • Continuously improve the MI BAU environment to ensure stability, continuity and as much automation as possible.
      • Ensure change management and sustainability of the BAU environment.
      • Document and manage all Tools and MI requirements
    • Budgeting Forecasting and MI
      • Timely setting up of systems and rules for Budgeting / Forecasting exercise
      • Close coordination with the Finance team and development team to facilitate budgeting exercise:
      • Provide MI as required and develop periodic reporting
    • SPOC for all query resolution on tools including dealing with tech team
      • Query resolution on Headcount tool and Efficiency Tool
      • Analyse and formulate system solutions or fixes in close coordination with the developer.
    • Functional lead for transition from current tools
      • Responsible for maintaining and developing the requirements document for transition
      • Problem statement definition, evaluation and assessment of functionalities in line with requirement for the transition and close coordination with the tech team
    Our Ideal Candidate
    • Proven skills with numbers, analytical thinking and attention to details
    • Practical experience with reporting and reporting tools and MI reporting
    • Strong Communication skills effective written and spoken communication
    • Preferably a CA
    ,

Keyskills :
financesalesltdmisaccountancykeeping things simplehuman skillslife insurancereporting toolsquery resolutionchange management

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