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Service Desk Analyst- ITSM (Incident Management)

0.00 to 4.00 Years   Mumbai City   29 Jul, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

Sieze the Moment ! Greetings from Tech Mahindra ! We are currently hiring for Service DeskAnalyst Designation - Incident Management for Mumbai location- MaladEligibility Criteria for Incident Management: Incident Management team,Incident Manager, Major Incident ManagerP1, P2, Critical Ticket, High Ticket Incident Lead, Incident Communication ITSM, IT Service Management. RCA, Root Cause Analysis- Good Communication Skills- Should be comfortable with rotational shifts(24*7) & taking calls.- Age should be between 18 Years to 40 YearsTransport Boundaries are as follows, if you are willing to relocate only then you can aply for the job:Western line : Churchgate - VirarCentral line : CSMT - ThaneHarbour line : CSMT VashiJob Location: Malad (West), Mumbai 400 064KINDLY NOTE ALL THE JOINERS ARE ELIGIBLE FOR CENTRALISED PICKUP AND DROP FACILITYInterested candidates send CV on shikha.techmbs@gmail.com

Keyskills :
technical supportroot causedeskitsmslaroot cause analysisincidentrcamajoractive directoryservice deskincident managementitilmajor incident managementmanagerhelp

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