Service Engineer

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.Make an impact every day with Trust, Data and Resilience (TDR)Our TDR team sits within the Group Operations function and is responsible for mission-critical areas including cyber, information, data, privacy and resilience. These are challenges that impact our clients globally. Our TDR team develops the platforms, drives the processes and builds partnerships to benefit millions of people every day. They thrive in providing solutions to complex issues, devote time and energy to designing new and innovative solutions, and all in an environment that demands being risk-aware, not risk-averse. TDR chooses progress over perfection and aims to always participate with a constructive purpose. The team makes an impact wherever they are based, be it in our offices around the world, our Global Business Solution centres in China, India, Malaysia and Poland, or even from our home.Now you have an opportunity to make a meaningful impact with a diverse and passionate team of creators, innovators and achievers. With us, you ll learn, be inspired, and make an impact every day. The success of our work hinges on how we use the unique diversity of our people to realise the effects we seek to achieve: Always on. Always safe. Always Simple.The Role ResponsibilitiesThe responsibilities include the following:

• Working very closely with Cloud teams to deploy and maintain security solutions.
• Support the SCB cloud strategy to ensure security and compliance is baked in from day one.
• Be the main point of contact for product technical issues
• Maintain and Monitor cloud security tools.
• Support the DevSecOps continuous monitoring activities to ensure operation and controls are enforced in the tool with the lastest baselines.
• Maintain and monitor controls (baselines) aligned with bank standards.
• Collaborate with engineers and platform teams to define and build controls via policy as code.
• Manage day to day activities, such as report creation, content updates for tools etc, to operate the service capability.
• Run and Operate cloud security tools.
• Identification of security issues and risks.
• Perform BAU tasks on the system to ensure that the service is being delivered
• Demonstrates the required ethos for continuous security service improvement.
• Be a team player & lead creative initiatives to enhance the capability of the overall Cloud Infrastructure service
• To ensure that existing and new systems conform to SC security policies standards including any relevant regulatory requirements
• To maintain an expert knowledge within the team of technology and industry trends in relation to business requirements, and the direction of the Group.

Our Ideal Candidate

• Bachelor s Degree in engineering, Computer Science/Information Technology or its equivalent.
• Minimum 3 years of experience on similar roles (Support Engineer)
• Industry certifications will be a plus e.g. CISSP, AWS, Azure related certifications, SANS certifications
• 3+ years experience in cloud security and a good understanding of DevSecOps principles
• Experience implementing DevSecOps pipelines and transforming manual process into automated process.
• Hands-on experience with at least one scripting language (Python, Shell, Go or others).
• Experience supporting and maintaining security tools
• Proficient on AWS and Azure.
• Strong experience with IaC tools (Terraform, CloudFormation, ARM, Helm)
• Knowledge of configuration management and CI/CD tools such as (Ansible, RunDeck, Jenkins, Puppet, Git)
• Experience working with containers technologies such as Kubernetes, OpenShift, Docker, EKS.
• Experience on versioning control systems (GitHub, Bitbucket, Gitlab)
• Knowledge of provisioning, deployment, monitoring and scaling of large platforms in cloud environments.
• Familiarity with well-known industry security standards and frameworks such as CIS, NIST, GDPR, OWASP, ISO 27001.
• Experience supporting security in a DevOps environment.
• Knowledge of cloud and virtualization technologies.
• Fundamental skills of Task prioritization, Time management, Customer focus.
• Proven ability to manage diverse stakeholder expectations.
• Able to identify and explain challenges to both technical and not technical people.
• Excellent oral/written communication skills for articulating thoughts clearly with stakeholders ranging from engineers to senior business management.
• Team player but technically autonomous and work independently.
• Familiar with compliance as code technologies and automation.
• Ability to learn quickly

Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
troubleshootingservicingsitecloud securitytime managementequipment supplybusiness solutioncommunication skillsbusiness requirementscontinuous monitoringconfiguration managementawsisocis