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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
The ideal candidate is a program/ project manager who has a proven track record of leading deployments of Enterprise Software Solutions in a client environment, with a passion for delivering real business value to customers. You will be responsible for managing the full systems development lifecycle from requirements gathering through coding, testing and implementation. You will work closely with clients and must demonstrate individual, functional and professional knowledge to ensure work products and deliverables are of the highest caliber. RESPONSIBILITIES Lead consulting engagements from pre- sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction, and achievement of required business outcomes Manage all aspects of project delivery and solution delivery Lead and manage the implementation project team Prepare all client facing and internal deliverables such as project plan, issues/ risk register, and weekly status reports Identify opportunities to provide additional value to our clients Drive the continuous improvements of our implementation methodology and service offerings based on client experiences DESIRED SKILLS AND EXPERIENCE 5+ years of experience leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments 5+ years of experience working with Enterprise Software companies and/ or Consulting companies Experience with one or more of the following platforms is essential: HP Service Manager, Remedy ITSM v7.6, ServiceNow, CA ServiceDesk Manager Familiarity with SaaS and/ or ASP deployments and its supporting architecture Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint) Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/ stakeholders in solving governance, program/ project management, business process and/ or technical problems Strong interpersonal skills; customer- centric attitude; ability to deal with cultural diversity Proven team player and team builder Strong organizational and analytical skills EDUCATION and/ or CERTIFICATIONS Bachelors Degree, preferably in Information Technology, and at least 5 years of experience in consulting and project management PMP Certification preferred ITIL V2 or V3 Foundations Certification preferred,
Keyskills :
sales businessdevelopment consulting customerrelations delivery caservicedesk hpservicemanager statementsofwork stronginterpersonalskills servicedesk projectdelivery businessprocess analyticalskills tatementsofworksow