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share trading applications supportMFapp,trading app Mobile/Web

0.00 to 3.00 Years   Mumbai City   12 Sep, 2019
Job LocationMumbai City
EducationNot Mentioned
Salary< Rs 50,000 - 2.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

1. Should have basic knowledge of Mobile / Web / IBT exe based trading applications. 2. Excellent communication skills with customers. 3. Can work on excel 4. Should have good knowledge of network/IT. 5. Minimum 1-2 yr. exp. 6. Sound knowledge of share market/mutual funds.JD:1. Handling Calls for trading/technical support. 2. Giving end to end solution to customer complains for all trading applications with the help of internal teams (if any coordination is required). 3. Tracking of all mails/issues reported and work on to close the critical open issues on timely basis. 4. Testing of UAT/CUG/Live mobile app builds on regular basis as and when required. 5. Tracking of mails come from internal teams and responding to them in time. 6. Analyzing the type of complains reported by customers and escalate in case repetitive issues are observed in specific time interval. 7. Salary: Rs. 13,000 to 20,000 / month.Thankschitra9769460342chitra_consultant@yahoo.com

Keyskills :
currency securities radingapplication mobileapp webapp mutualfund

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