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Shift Manager

8.00 to 10.00 Years   Mumbai City   19 Jun, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.5 - 4.5 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaF&B Service
EmploymentTypeFull-time

Job Description

Effectively lead the Restaurant and Bar OperationsResponsible for monitoring training and development of employees on shiftLead each shift by delegating duties, assigning tasks, and following up with all team membersMust be proficient in each area of the restaurant to assist when necessaryMust monitor SOP, Club Culture and highest standards of services being delivered.Acts with integrity and honesty while promoting the Clubs cultureFollow inventory control procedures to reduce product loss and improve availability at the right time.Maintain cleanliness and organization throughout the restaurantManage time effectively and meet all job responsibilities assigned.Maintain a positive work environment for employees and membersEnsure all F&B Service is according to the set standards of quality, consistency, and timelinesMaintains regular and consistent attendance and punctuality8-10 years of Progressive responsibility in food & beverage operations in a high end restaurants / 5 Star Hotels or equivalent F&B outlets.Proficient in Bar and food knowledge that engage in a qualitative conversation leading to revenue increase and customer satisfaction apart from being able to train the staff.Experience in resolving customer issues / complaints as well as overall excellent customer serviceProficient in computer softwareEffectively build and foster a team environment

Keyskills :
soplientsatisfactionrestaurantmanagementbarmanagementservicecustomerrelationshipinventoryaccounting

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