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SITEL is Hiring for International Voice Process MUMBAI

0.00 to 4.00 Years   Mumbai City   05 Jul, 2023
Sykes Business Services of India Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    We have come to you with a chance to work with one of the most reputed companies.Hiring for International Voice Process To Apply Contact:HR Zaki khan hidden_mobileJob Title: Customer Service ExecutiveCompany Overview: Our company is a leading provider of [industry/sector] solutions, dedicated to delivering exceptional customer experiences. We pride ourselves on our commitment to providing top-notch service and support to our valued customers. As we continue to grow, we are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team.Job Summary: As a Customer Service Executive, you will play a pivotal role in ensuring customer satisfaction and fostering positive relationships with our clients. You will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service throughout the customer journey. Your strong communication skills, problem-solving abilities, and customer-centric approach will be critical in delivering a seamless customer experience.Responsibilities:1. Handle inbound customer inquiries through various channels, including phone, email, chat, and social media, providing timely and accurate responses.2. Proactively reach out to customers to address any concerns or issues and ensure their needs are met.3. Resolve customer complaints and escalations, investigating issues and finding effective solutions to ensure customer satisfaction.4. Provide product information, technical assistance, and troubleshooting support to customers, guiding them through the resolution process.5. Maintain a high level of product knowledge to address customer inquiries and provide accurate information and recommendations.Candidates should be available for immediate joining. Please WhatsApp your cv to hidden_mobileSalary = 18,000 - 22,000HR Zaki khan hidden_mobileWE HAVE MORE OPENINGS FOR NON-VOICE AND NON TECHNIAL PROCESS AS WELL CONNECT FOR MORE DETAILS.

Keyskills :
voice supportcustomer service representativesbpo non voicebpo voicebpointernational bpovoice processinternational call centercse

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