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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BDInternet Marketing |
EmploymentType | Full-time |
Apply for Social Community Manager position at DG7 Solutions Mumbai +91- 250- 2390977 info@dg7.in Mon. - Fri. 9.00 - 18.00 IST Job Position :Social Community Manager Location: This position is based at Powai (Hiranandani) / Malad(S.V Road) orVasai East (1 Min walk from railway station). Education Qualifications: Passion forSocial Media and strong desire and capacity to learn Job Responsibilities: Core responsibility includes Reputation Management, Brand Advocacy, Customer Service, Influencer Marketing and Audience Analysis. Will be responsible for the overall management of handling and keeping up with the reputation of brand on all the social media channels where the clients have their footprint. Keeping a constant track and reverting back (only if necessary) with an appropriate answer on the comments, reviews and feedbacks posted or shared by the followers. It is required of the community manager, to constantly keep a watch and monitor various brands/ competitors, followers and conversations happening around clients product and services. Participating in various discussions and conversations online related to clients product and services. The core objective is to position the client as a thought leader in the market and at the same creating an awareness and buzz around their product and services. Should always look at improving the advocacy practices and brand positioning online. Brand analysis to identify what followers love about clients product and services. Identification of blogs and other social media channels that strategically fit your brand. Creation of an online community of brand advocates. Development of online and social media programs to engage, motivate and reward brand advocates Online Customer Service Provide on- line support with the available resources to respond to followers inquiries and messages. Pro- active reaching out to prospective customers, influencers & others with the necessary communication. Research and identify key influencers, bloggers and online media relevant to clients target audience. Working with client to identify, recruit and manage influencer/ brand ambassador programs. Build strong relationships with social influencers through seeding programs and regular communication. Identify, establish and manage on- going influencer/ brand ambassador programs. Identifying and reporting the right targeted audience and social behaviour of the followers.,
Keyskills :
marketing socialmedia sales contentmanagement buildstrongrelationships onlinemedia customerservice brandpositioning celebrityseeding influencermarketing reputationmanagement productdifferentiation etw king