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Soft Skill Trainer at Mira Road

1.00 to 6.00 Years   Mumbai City   23 Jul, 2019
PARC Kalite Consultant Hiring For
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryKPO / Analytics
Functional AreaProfessional / Soft Skills Training
EmploymentTypeFull-time

Job Description

Responsibilities / KRA:

  1. Conducting communication skills training programs written and spoken
  2. Conducting Soft Skills training like Email Etiquette, Customer Service etc.
  3. Contributing to content development
  4. Assisting members in efficient email drafting to UK customers
  5. Maintaining records and reports on monthly, quarterly, yearly trainings conducted
  6. Conducting email audits
  7. Helping organize events
  8. Running communication related contests per month/quarter
Required Skill set
  • Exceptional communication skills.
  • Good understanding of language aspects such as Grammar etc.
  • Training experience of delivery 1 year
  • Experience in dealing with foreign customers UK or US.
  • BPO/KPO call taking experience is an advantage.
  • Keen on designing content and learning to enhance content.
  • Comfortable interacting with people of all social, educational, and regional backgrounds.
  • Comfortable interacting with and training people of average and below average language skills.
  • Able to explain concepts and ideas.
  • Willing to learn and grow.
  • Proactive and passionate about L && D
  • Innovative and creative bent of mind
If interested in the profile and to take this forward, kindly send us yourupdated CVoncomor call on the below mentioned number.Please revert with the below details:Total Exp:Current Company:Current Location:Current CTC:Expected CTC:Lead time to Join:Reason for Change:Thanks & RegardsShaily Shah|Recruitment Consultant|PARCKalite Consultant|Tel :+91-8104080883|Email:com|Visit us at :www.parckalite.comDelivering Quality

Keyskills :
etiquetteommunicationtrainersoftskilltrainingtrainerpersonalitydevelopmenttrainersoftskills

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