Specialist, FCSO Investigations

Job Description

• Day to day handling of casework and queue management for the Country FCSO team.
• Maintain an awareness and understanding of the bank s business strategy and align the financial crime surveillance operations program.
• Input to Country/Client Business operating model design of relevant FCSO and business processes.
• Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country/Department for necessary FCSO controls
• Implement the vision, strategy, direction and leadership for the Country/Department, consistent with the vision and strategy for FCSO and in support of the Group s strategic direction and growth aspirations
Business
• Perform a role as FCSO Investigator within FCSO team.
• Perform duties such as Transaction Monitoring, Global Name Screening, List Management, Alert/Risk Event Investigation, Production Order management and investigation.
• Responsible in analysing alerts generated by transaction monitoring system as well as other non-automated cases with financial crime or money laundering concern and its follow up actions
• Responsible in analysing cases generated by name screening system and its follow up actions
• Ensure suspicious transactions are thoroughly investigated and escalated to FCC, an prepare draft Suspicious Activity Reports (SARs) to FCC for review/decision, and necessary reporting to SBV where required
• Ensure the suitability and quality of case data maintained on enterprise case management systems
• Propose control improvements, enhancements and simplifications where appropriate
• Participate in ad-hoc activities such as monitoring of system enhancement testing etc.
• Provide advice on AML matters when required and maintain sound working relationship with stakeholders and peers
• Coordinate with the relevant operations units to ensure that the relevant lists and database used in screening, transaction monitoring and investigation are up to date and relevant.
Processes
• Keep up to date of appropriate policies/processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.
• Work with relevant stakeholders on compliance with Group standards relating to AML/Sanctions/ABC
• Daily support handling of the Watchlists, including but not limited to; timely additions to the relevant watchlist, and watchlist reconciliation when and as needed as directed by Team Lead/Head FCSO.
• Day to day handling of legal orders / production orders including responding to law enforcement and conducting related investigations where appropriate
• Day to day processing of Transaction Monitoring (TM) and Name Screening (NS) cases in line with AAA procedures and in a timely manner within agreed TAT s whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations.
• Ensure timely initiation of any follow up actions to effectively process alerts in TM and NS with clear narratives.
• Assist Team Lead/Head FCSO to implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO s), and Country FCC.
• Preparation for SAR information escalated through FCSO screening or transaction monitoring processes to Country FCC / CMLCO for their review and decision
Business Continuity Management
• Implement BCM Plan where required.
People and Talent
• Ensure participation on appropriate FCSO awareness & training within country
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank
Risk Management
• Ensure the suitability and quality of case data maintained on enterprise case management systems
• Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name Screening, AML Monitoring and Case Management
• Apply Group and FCSO policies and processes (AML surveillance, client screening, risk assessment) to manage risks
• Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations
Governance
• Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF)
• Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders
• Country Legal and compliance
• Country CFCC / RFO/CMLCO
• Country CFCC Advisory & Governance
• Country Business or Unit heads and managers
• Country Banking Operations
• Country CDD Ops/CMO
• Country Product or Unit heads and managers
• Internal/External Audit and Country Operation Risk
• GBS FCSO
• Regional and Group FCSO colleagues/project teams
Other Responsibilities
• Embed Here for good and Group s brand and values in FCSO
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Support cross function within country FCSO and/or other tasks assigned by Team Lead/Line Manager.
Our Ideal Candidate
• A recognised university degree or professional qualification in Law / Finance / Accounting / Business or related disciplines
• 3 years or above of AML / transaction monitoring experience
• Familiar with local regulatory requirements
• A sound understanding of suitability considerations, and demonstrate them when reviewing alerts or investigating incidents
• Good analytical, reporting writing and methodical skills
• Excellent team player with strong written and oral communications
• Exercise judgment when to escalate or how to investigate a case, as well as the severity of any exception
• Educated to degree level or equivalent experience.
• Expert knowledge of best practice in transaction monitoring, name screening and transaction screening systems and processes
• Experience of designing of or leading implementations of transaction monitoring and screening system in global financial institutions
• Sound judgement on regulatory relationship management and reputational risk
• Exemplary integrity, ethics, independence and resilience
• Personal authority, with proven ability to establish relationships and provide direction at senior management levels
• Ability to collaborate and work dynamically across a broad range of stakeholders
• Strong people leadership skills with the ability to lead a cross-border, multi-functional team
• Strong management qualities, interpersonal skills and multi-cultural awareness and sensitivity
• Ability to manage geographically dispersed and highly varied customer and stakeholder base
Role Specific Technical Competencies
• Compliance Policies and Standards
• Surveillance (including Screening and Monitoring)
• Investigations
• Regulatory Liaison
• Manage Change
• Manage Projects
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Keyskills :
code of conductkeeping things simpleprinter fleet managementhuman skillsmodel designlife insurancerisk managementlaw enforcement