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Sr. Engineer

3.00 to 5.00 Years   Mumbai City   22 Jul, 2019
Tata Communications Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

Job Family DescriptorTechnical scope:

  • CISCO switches & firewall, Fortinet firewall, Reverse-proxy and Load-Balancer F5 , WIFI Extreme networks, Polycom VC, Skype for Business, SONUS Phone Gateway, Content scanning & Antispam (MS Exchange EOP/ATP), IDS/IPS, Proxy (Zscaler)
  • Fortinet Firewall, Cisco ASA Firewall or similar Firewall/ Security Products
  • Switching : STP, VTP, HSRP, STACK SWITCHES
  • Cisco Network Equipment (configuration, deployment, capacity planning, etc.)
  • Clear understanding of corporate LAN, WAN, and WIFI environments (troubleshooting, configuration, etc.)
  • Knowledge of IPAM, DHCP, DNS, Radius Servers
  • ITIL conceptual understanding preferred (Alerting management, Incident management, Change management)
  • Demonstrated documentation skills
  • Ability to work closely with domestic and international colleagues and teams
  • Demonstrated analysis, critical thinking, and problem solving skills
Level DescriptorKey Accountabilities:
  • Manage all the infrastructure alerts of the technical scope and track the incident in the ticketing tool
  • Analyse, troubleshoot and solve all incidents regarding the technical scope (Infrastructure incidents & User incidents) within the SLA
  • Deploy in production the standard changes (Configure Cisco switches, Wi-fi Access Point, VC Room, SSL VPN connections, Antivirus clients, CICS connections, FW Rules,)
  • Contribute to the maintenance plan (Manage backups for Network equipments, OS patches, Security patches, replace old equipments )
  • Write technical documentations in order to improve the efficiency of the team
  • Identify, share the potential improvement actions and propose new solutions
  • Resource should be Graduate with 3-5 Years of Experience in infrastructure management
Purpose - Broad objective of the roleOperating Network - Key ExternalOperating Network - Key InternalSize and Scope of Role - FinancialSize and Scope of Role - No. of direct reportsSize and Scope of Role - Total team sizeSize and Scope of Role - Other size parametersMinimum qualification & experienceOther knowledge/skillsKey ResponsibilitiesTechnical CompetenciesKnowledge / SkillsCommunication Skills,

Keyskills :
problem solvingcapacity planning critical thinking

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