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Sr. Manager, Key Accounts Management (West)

2.00 to 5.00 Years   Mumbai City   23 Sep, 2019
Becton Dickinson
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

  • Own the business relation/engagement for identified strategic customers. Would be responsible for financial performance of the defined customers (Top line & Bottom Line)
  • Lead value selling/up-selling projects for defined customers
  • Lead execution of cross BU engagement programs, customer relationship management for improved customer centricity.
  • Engaging with C -Suite/KOLs of Key Accounts to improve visibility for BD
  • Coordinate with BDX business segments ( Sales / marketing / clinical / leadership ) and functions and develop and execute customized strategies by individual / group of large accounts
  • Unique Knowledge & Skills
  • Project Management
  • Customer relationship management skills
  • Analytical skills
  • Strategic agility
  • Interpersonal skills
  • Planning and organizing
  • Certification in lean &six sigma
BD SUCCESS FACTORS
  • Business acumen
  • Process orientation
  • Influencing without authority
  • Entrepreneurial initiatives
  • Adherence to BD values(High Personal Ethics)
Contacts (Internal & External)Internal
  • Manager Key Accounts
  • Director of Business Units/Functions
  • BDX sales / clinical/ marketing organisations ( RSMs , BMs, CRCs, ASMs)
  • Regional commercial teams
  • Finance team
  • External
  • Senior Management/KOLs for Strategic accounts
  • Industry associations
,

Keyskills :
customerrelationshipmanagement keyaccounts profitgrowth management customerrelationship relationshipmanagement evenueprofitgrowth seni financialperf mance

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