hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Support Engineer Cloud SaaS

1.00 to 3.00 Years   Mumbai City   04 Jun, 2020
Infinx Services Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings for the day!We are hiring forSupport Engineer Cloud SaaSJOB DESCRIPTION:As a Support Engineer, you are the front-line support for customers and internal stakeholders. You will work closely with the support team to help identify and triage production issues and determine coding fixes for issues that arise as well as reroute issues of higher complexity to the core engineering team. You will lead technical triage during incident response. You will be the technical guru in the support team and understand the whole systems and pipeline for each of our products. This role may require working US hours and weekends to ensure tickets are completed in a timely manner.RESPONSIBILITIES:Develop and analyze code (both front end and back end) to find and triage problems and prioritize bug reports from our customers

  • Provide technical leadership to incident management calls and production issue reviews
  • Communicate efficiently with members of the engineering team as well as end users
  • Participate in all appropriate planning and resolution of Jira Service tickets with a high sense of urgency.
  • Develop effective monitoring and alerting solutions for cloud based SaaS solutions.
QUALIFICATIONS:
  • BS/BA in Computer Science, Engineering, or equivalent preferred
  • 1-2 years of experience in application of Java and JavaScript Experience in SQL development and working with databases such as Postgres, MySQL
  • Familiar with scripting programming languages such as Python, bash, Typescript
  • Experience with API development and debugging
  • Familiarity with AWS or Cloud based solutions is preferred
  • Experience working with Freshdesk Desk or JIRA ticketing system a plus
  • 1-2 years of professional development/programming experience
  • Ability and eagerness to learn new technologies quickly
  • Clear and compelling in written and spoken communication
  • Ability to work in a fast-paced environment and manage simultaneously competing priorities
COMPANY DESCRIPTION:Infinx is a healthcare payments solutions company developing next generation of cloud based SaaS products that synergizes human expertise with artificial intelligence to help customers preserve and maximize revenue across the entire revenue cycle in US healthcare.RegardsTeam HR

Keyskills :
java saas api mysql support cloud javascript postgres sql aws python debugging development bash ypescript engineer

APPLY NOW

Support Engineer Cloud SaaS Related Jobs

© 2019 Hireejobs All Rights Reserved