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System Support Manager-RSU

3.00 to 5.00 Years   Mumbai City   01 Jul, 2020
HDFC Bank Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

  • Implementing the Credit Policy, Process, Controls and work flow on LOS/LS/APS/IFMS and support the systems for all Retail & SME Products - Query Building To Develop /Create Business Rules in SQL Queries & building Rule, Parameter and condition for Secured / unsecured & Gold Loan product Timely completion of UAT and Bug Resolution during Testing UAT Testing and Production deployment of policy coded in system (LOS/ LS ), testing all scenario which can impact policy changes Policy implantation in production environment To create systems for all LPO (Limited Periods Offers) programmer on ongoing basis, development of queries in consultation with policy team.
  • Users Feedback on Issue Resolution/Status Updates To Regularly update and Modify policy, regular Communication with End users on status of policy change, system performance post changes and resolution of all front end user Queries with respect to policy changes for products.
  • Improvement in Data Quality To develop Process Efficiency by Internal control on data quality & business rules and create system based business rules that lead to optimum use of LOS/LS application To be designed dynamic workflow as per business requirement To be developed workflow rules Creating and managing utilities to be deployed or intranet for supporting the credit process (CLIVE/ VendorOne etc.
  • ).
Skills
  • Good Data analysis skills Proficiency in Excel
  • Eye for Detail
  • Ability to grasp and understand new concepts (processing models / business models)
  • Ability to develop professional Inter personal relationships with peers and seniors across functions
  • Ability to prioritize tasks and plan for project delivery within time-lines
QualificationsEssential Post Graduate Preferable With SQL Language Knowledge & Other Technical,

Keyskills :
project deliverydata analysisbusiness rulesfront endtechnical supportinternal controlcustomer relationsprocess efficiencycredit policy

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