Systems Engineer

Job Description

The Sales Engineer is responsible for identifying and matching technology opportunities with the customer s business issues and objectives, as well as channel partner training & enablement. Uses skills as a technology professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical way. Assists in developing business value propositions around Citrix products and solutions. Drives sales with technical expertise, account management skills, sales ability and a superior customer focus. Participates as part of a sales team to achieve or exceed revenue targets.Primary Accountabilities:Sales:

• Influence product and services sales through participation in business development activities as a technical thought leader
• Supporting business opportunities through the development, documentation and presentation of proposals encompassing technical concepts, architectures and prototypes
• Ensure speed of delivery across multiple responsibilities e.g. technical lead, proof of concepts, customised demonstrations, internal initiatives
• Rapidly establish credibility at customer sites through the effective use of technical knowledge
• Perform effective account reviews, highlighting significant points requiring the attention of other staff
• QA enterprise scale deployments and provide feedback to Sales team
• Understand the customer s business and develop technology strategies to achieve business objectives
• Participate in account planning activities with Citrix and partner teams

Technical:

• Through research and training, quickly ramp up to a proficient level on new technologies planned to be used, or in use at customer sites
• Serve as an authority on Citrix products and technologies.
• Develop and lead presentations requiring an understanding of in-depth (and possibly controversial) technical concepts for large, diverse audiences
• Effectively analyse, resolve and document technical and design issues with minimal oversight from senior management
• Troubleshoot and resolve complex technical issues.
• Lead discussions on strategies for the implementation of Citrix products e.g. user migration strategy, application integration procedures, testing procedures
• Deliver the Citrix Vision and Product Roadmap
• Identify and clearly articulate product enhancements or new product ideas which are supported by a realistic high level business case
• Act as a Citrix technical representative in supporting partnerships and alliances with outside vendors as required

Qualifications (knowledge, skills, abilities)

• Advanced knowledge of Citrix technologies and deployment experience with large or complex sites
• Strong knowledge of technologies external to Citrix, such as, directory services, web and application architectures and enterprise architectures.
• Minimum qualification/Experience: Engineering graduate with 7-13 years of relevant experience.
• Pre-sales experience with Citrix certification preferred.
• High degree of proficiency with virtualization, directory services, web and application architectures, next-generation workspaces, virtual apps and desktops, content collaboration etc.
• High degree of proficiency with application architectures
• Understanding of business drivers for IT projects
• Mobility Product Skills would be an Advantage
• Business / financial skills would be an advantage

Personal Attributes

• Effectively multi-tasks between initiatives and consistently produce quality deliverables with minimal supervision from staff and peers
• Effectively manages oral communications in an unstructured setting (conversations, conference calls, etc)
• Develops good working relationships with customer team members at all levels
• Proactively seeks ways to expand technical knowledge
• Completes assigned tasks on time
• Assumes responsibility / accountability for delivery of technical account management
• Adapts to customer/partner needs and culture
• Effective planning, development and execution of presentations
• Effective planning and execution of meetings
• Works effectively in a team environment is respectful and co-operative with others.

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Keyskills :
ervice sales sales ability management skills account planning equal employment opportunity statements of work sow work effectively new product ideas