Talent Acquisition Specialist

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesFunctional Overall:Service Delivery and Operations is very much defined as the engine of the HR function. We are the team responsible for delivery of any end service to our customers and are structured across five main hub locations in order to best ensure we are working efficiently and using the best talent available. The team is sub structured into work groupings covering Query Management, Service Delivery and Production Operations. Most of these teams will be the first point of contact for customers be they internal or external and therefore there is a strong need for our teams to be intimate with the data on the systems they use as well as excellent in terms of interpreting that data to either provide a service or respond to a query.Imperative in this is the need for all members of SD&O to work side by side and supportively as we are as much a responsive team as we are a proactive one.Service Delivery Specialists are a vital part of the TA team and are responsible for providing a support and advisory service to hiring managers in order to ensure the recruitment process works smoothly and incorporates all the best elements of our service to deliver a rapid and quality hire.Responsibilities:

• Responsible for correcting any Bank ID Responsible for correcting any Bank ID creation errors in conjunction with support teams
• Initiating contact with Hiring Managers to establish precise hiring needs
• Establishing a solid understanding of the specific hiring needs and of the function in which the vacancy sits In order to ensure the right talent is sourced
• For Grade 4, 5 and some 6 roles, partnering with GTR resource to create relevant shortlists of right talent , first time
• Focusing wherever possible on the sourcing of internal talent first and foremost for open vacancies (challenging stakeholders if they are not selecting Internal applicants
• Working with the relevant screening teams to ensure candidate s screening is successfully completed
• Ensuring Taleo data is always correct in order to ensure reports generated are accurate and up to date
• Validating job descriptions to ensure they are of a high quality
• Proof-reading and correcting copy for job advertisements (external and internal), ensuring compliance to local employment laws and BRA regulations
• Responsible for selecting Pre-Screening Questions for the appropriate selection process, relevant to the role
• Liaising with recruitment agencies with regard to open vacancies, briefing on requirements of role and releasing the roles to them via Taleo, ensuring we are communicating a clear employer value proposition to candidates
• Post job vacancies to internal / external job sites via Taleo
• Working with HRVM/SCM teams to ensure that PSL list is effective and when utilised providing the right talent level
• Providing information to HM s and other key stakeholders as to agency charging
• Exploring other potential advertising routes if Broadbean options are not providing the right candidates/ specialist roles
• Initial screening of incoming CV s
• Manage, record and conduct telephone interviews
• Creating shortlist on system for Hiring Manager
• Working closely with the Service Delivery Support to ensure a smooth and efficient interview process
• Reviewing interview feedback to ensure Regulatory Requirements are met
• Reviewing interview guides as completed by hiring managers to ensure the content complies with local requirements and flagging any issues to Production Ops
• Rejecting candidates and closing requisitions. Rejection may be spoken or written and will be based upon feedback from hiring manager. Providing robust and legally acceptable feedback to candidates
• Create offer letters
• Compliance to Service Level Agreements, as specified locally
• Supporting ad-hoc projects, as required by the business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key Stakeholders

• The role works very closely with other team leads and hub leadership and will interface with Recruiters and HRBPs outside the hub.

Our Ideal CandidateKey capabilities:

• Communication & relationship building
• Industry & organisational awareness
• Commercial acumen

Key Skills:

• Strong influencing and negotiating skills
• Networking & relationship building
• Need to have a good understanding of in country employment and recruiting laws and compliance of these

Technical Competence:

• Deep experience gained in a complex, hiring environment
• Capable in collecting and analysing data in order to shed light on trends and make recommendations
• Able to direct and shape dialogue with key and senior business leaders

Qualification:

• 8+ Years of Recruiter experience
• Cantonese Speaking is a must
• Banking Domain is added advantage
• Volume and Strategical Hiring

Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
sourcingrecruitmentscreeningrecruitinghiringservice levelservice deliveryquery managementrelationship buildingcompatibility testingpersonal responsibilityregulatory requirements