Team Lead for Sales & Collection Process in Mumbai

1.00 to 2.00 Years Mumbai City 05 Feb, 2020

Job Location	Mumbai City
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Operations Management / Process Analysis
EmploymentType	Full-time

Job Description

Job Profile

· Manage a large and diverse team of Executive’s working towards pre-defined targets
· Manage a large and diverse team of CSAs working towards pre-defined targets
· Responsible for maintaining discipline and absenteeism of team on the floor
· Responsible for staff retention within the team
· Ensure prompt and accurate service and achievement of targets
· To identify training / coaching needs of the team members and provide the same to the Manager
· To assist newmembers of the team by updating knowledge & bridge process gaps
· Be directly responsible towards fostering the development of team by motivating them
· To ensure team achieve productivity and quality roster adherence
· Accountable for smooth flow of operations
· Coordination between Managers and Team Members
· Abide by companies and clients Information Security Polices

Pritam Mukadam7666971550

Keyskills :
salesprocess insurance collections outboundsales teamhandling directsales bpooperations eamleader

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