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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Team Lead - Order Translation Our Client is an Indian broadband and telecommunications service provider based in Mumbai, Maharashtra, India, dealing in enterprise businessExp: 10 yrs to 15 YrsQual: Diploma/ Graduation / MBA Job Responsibility:To lead team responsible for delivery of Transmission path for Enterprise customers new order deliveryManaging Service Delivery - workflow queue and ensure closure of open tickets within SLALead team for allocating TX Path in the SD workflow by checking the network management systems Coordinating with Core team / Access / MAN team for rectifying the variances observed while allocating the TX pathReleasing TX path on availability core/ backhaul in case of variancesManage and Increase the effectiveness and efficiency of technical support services through proper communication between network and business function.Updating the backend systems as per the installation process flowCoordination with relevant team s basis process changesAny other activity basis process improvement or New Technology deployment.Lead Projects and process improvements of new order deliveryKnowledge of Enterprise Key Offerings such as MPLS, ILL, DLC, NPLC etc SolutionsExecution of Customer Delivery orders within signed off TimelinesTimely Project Plan submissions Expectation Sign offsMicrosoft ExcelVisio AwarenessPMP CertifiedCCNA / CCNP CertifiedDATA Centre Work ExperiencePassion to Drive Challenges ExcelPeople Leadership Team Player with ability to handle large teamsThrive on Customer DelightPlanning, Quick Decision making and Problem solving ability,
Keyskills :
datacenter problemsolving servicedelivery peopleleadership managementsystems processimprovement pmp ill dlc man ccna ccnp mpls nplc access backend upp tservices technicalsupp netw kmanagement closur