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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Rs 2.5 - 3.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic) |
EmploymentType | Full-time |
To take care of floor operations of a team of outbound tele callers for outbound Sales Voice calls of real estate process.Lead generation and sales of real estate by managing a team of tele callers and manage the floor operations for voice calls.To take care of SLAs, shrinkage, attrition etc.Present reviews on team and individual performanceProvide coaching / Feedback for team membersIdentify process gaps and close the sameCompile and analyze reports not limited to but include trend analysis, pareto analysis etcPublish daily, weekly & monthly reports.
Keyskills :
outboundbpooperationsallcentrerealestatevoicecallsoutboundtellecallingteamleaderoutboundsales