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Team Leader/ Asst Manager For a Top international BPO

2.00 to 6.00 Years   Mumbai City   10 Oct, 2022
Gratitude India Manpower Consultants Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    TO APPLY FOR THIS POSITION CLICK ON THE LINK AND DIRECTLY SHORTLISTS FOR THE INTERVIEWhttps://www.myglit.com/lateral/cref/abc98297cfLocation - NagpurCTC - 6-7.5 lacsInternational Voice ProcessOpening is also for Asst Manager with sal upto 8.5 lacs. Need 1 year Experience as an AMResponsibilities:Candidates should have at least 6 months to 2 years of experience in Handling a Voice (outbound orInbound) team in an international BPO.Technical Competencies: (Job related) Good Knowledge of MS Excel and PowerPoint. Good Analytical skills, should be able to highlight the observation with the daily, weekly andmonthly production data. Should manage the team independently with a very minimum support from the AM. Should able to communicate to the client as and when required. Need to keep the team members motivated and provide feedback regularly.Soft Skills: (Job related) Good communication both verbal and written communication & Interpersonal skills Should be a go-getter Should be able to take decisions independentlyOthersMandatory: US shift.Relocation to Nagpur is allowed and Candidates who arent from nagpur but want to settle there can apply

Keyskills :
team managementteam leadingcall centre

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