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TEAM LEADER INBOUND /OUTBOUND / REVERSE LOGISTICS

3.00 to 5.00 Years   Mumbai City   15 Feb, 2023
Acme Services Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaSupply Chain / Logistics
EmploymentTypeFull-time

Job Description

    Job DescriptionRoles and ResponsibilitiesInboundMaintaining and improving overall operational and departmental efficiencies around InboundInterface cross-functionally at all levels within the divisions of the company, For Example Customer Support, third partylogistics providers and fulfillment Center etcProvide hourly reports of inbound with particular attention on progress against agreed targetsManage and plan inbound capacityOversee day-to-day operations of managing Inbound within SLADevelop and ensure that established policies, rules and regulations and procedures are followedImprove the safety performance in the facilityDrives costs savings with a focus on Visibility, Variability and VelocityWill gather functional requirements from stakeholders, develop business strategies, prioritize roadmaps based onimpact and benefits.Influence peers and stakeholders in other functions to achieve the business goals assignedProvides proactive communications and solutions for vendor,fillrate and payment issues.Drive the charter scale up plan while being responsible for all customer satisfaction, performance, and related metricsTake end-to- end responsibility of ensuring seamless Inbound operations of the FacilityOutboundMaintaining and improving overall operational and departmental efficiencies around Outbound.Interface cross-functionally at all levels within the divisions of the company, For Example Customer Support, third partylogistics providers and fulfillment Center etcProvide hourly reports of outbound with particular attention on progress against agreed targetsManage and plan outbound capacity and productivityControl on Order fillrate and ontime dispatchOversee day-to-day operations of managing Outbound within SLADevelop and ensure that established policies, rules and regulations and procedures are followedImprove the safety performance in the facilityDrives costs savings with a focus on Visibility, Variability and VelocityWill gather functional requirements from stakeholders, develop business strategies, prioritize roadmaps based onimpact and benefits.Influence peers and stakeholders in other functions to achieve the business goals assignedDrive the charter scale up plan while being responsible for all customer satisfaction, performance, and related metricsTake end-to- end responsibility of ensuring seamless outbound operations of the FacilityReverse logisticsMaintaining and improving overall operational and departmental efficiencies around reverse logisticsInterface cross-functionally at all levels within the divisions of the company, For Example Customer Support, thirdparty logistics providers and fulfillment Center etcTimely inspection of Returns and liability assignment and follow ups with Couriers, Insurance Agencies, MerchantsetcOversee day-to-day operations of managing Returns to Merchants within SLAManage up to date stockroom inventory, salvage returnsDevelop and ensure that established policies, rules and regulations and procedures are followedImprove the safety performance in the facilityDrives costs savings with a focus on Visibility, Variability and VelocityProvides proactive communications and solutions for distribution issues.Take end-to- end responsibility of ensuring seamless return operations of the Facility

Keyskills :
outboundteam leadership

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