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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 4.0 - 8 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Care Executive (Call Centre) |
| EmploymentType | Full-time |
Team Leader IV A-TelesalesExperience :6 - 12 yrsCTC : 5.0 - 8.0 lacsAge : 30 - 37 YearsJob DescriptionThe job involves Providing quality and efficient customer service to customers through daily management of a team of upto 30 employees to include hiring, motivating, recognizing and rewarding, coaching, training and problem solving Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives Monitor resource utilization & performanceIndustry Type :General InsuranceMinimum Qualification :GraduateKey Skills :Verbal Communication, Leadership, Strategy, MentoringLocations :VashiDesired Candidate Profile1. Any full time Graduate / MBA 2. Mini. 6 Years in total experience and 3 year team leading from call centre. Minimum 1-3 years of experience as a Team Leader in a domestic/international BPO Strong interpersonal, problem solving, negotiating and verbal && written communication skills Strong computer knowledge and technical skills (including ease with multiple processes, applications, Excel, Word).
Keyskills :
mentoring leadership eadershipmentoring teambuilding verbalcommunication callcentermanagement callcenter leadershipdevelopment