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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Lead and manage the companys highest-performing team of 5-6 Researchers-business-to-business (B2B) sales professionals. Recruit, train, develop, motivate, and retain a talented team of high-performing sales and management professionals. Reviews financial plans and profit goals and establishes weekly metrics for success. Participate in sales meetings and deliver presentations as an executive-level representative, and provide one-on-one coaching to optimize individual performance.Led a dramatic turnaround in performance and morale within region. Rebuilt damaged partnerships, hire and train a strong team, and work closely with sales leaders to identify issues, solve problems, establish goals, and align productivity with corporate standards. Drove best practices in partner communications to regain trust and reestablish business opportunity.Streamline training processes through the creation of quick reference guides to guide new-hire processes, work efficiency, site visits, prospecting and cold calling, pricing, and optimizing revenue.Through customer-oriented personal sales, turned around formerly unrepresented territory to profitability and increase territorys market share. Prospected for and farmed new customers in industry to develop large-scale corporate relationships.Resourcefully manage 100% of expected paperwork flow and completion, demonstrating corporate efficiency and service orientation to customers while maintaining profitability.Conduct oversight, maintain control, and assign top-level management members, defining their roles and responsibilities as well as setting financial objectives; collected outstanding revenue at the end of the first year of the companys inception, and won a governmental tender among powerful competitorsMonitor team performance and report on metrics to perform outstanding results.Discover training needs and provide coachingDelegate tasks and set deadlinesForecast preparation and thinking in terms of new developments and opportunities,
Keyskills :
sla customerrelations coaching customerservice sales quickreferenceguides sitevisits coldcalling trainingneeds teamperformance serviceorientation partnercommunications set trust tender guides control etri